Multimedia Car Kit CK 20W - Audio issues

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Audio issues

The caller cannot hear my voice during a call.
• Check that the car kit microphone is not muted.

• Ensure that the phone is properly connected to the car kit with a

connectivity cable or through a Bluetooth connection.

The audio quality is not good or I cannot hear sound.
• If you are using a cable connection, ensure that the connectivity

cable is properly plugged into your phone.

• If the car kit is connected to the car radio, check that the car radio

volume is set properly.

Also check that the car kit uses the left channel of the stereo output
connector. The mono output of the car kit is designed for use with a
loudspeaker and does not work properly when connected to a car
radio.

• If the car kit is connected to the supplied loudspeaker, check that the

car kit volume is set properly.

The car kit does not play sound in stereo.
• Set the car kit to the stereo mode. See Set the mono or stereo mode

p. 22.

• Check that the car radio is set to receive audio through the stereo

input.

• Check that you have selected the correct audio source in the car

radio.

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O p e r a t i o n

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• Check that the car radio volume is set properly.

The sound quality of the music player is similar to a phone call.
• Check that the mono/stereo mode setting matches the selected

installation option. See Select the installation option p. 21 and Set
the mono or stereo mode p. 22.

• If you use the music player feature of your phone, check that your

phone model is shown on the compatibility list in the support area of
the car kit at www.nokia.com.

I cannot hear music played with the music player when the phone or
music player is connected to the car kit.
• If you use the music player feature of your phone, check that your

phone model is shown on the compatibility list in the support area of
the car kit at www.nokia.com.

• Check that the phone or music player is properly connected to the

car kit.

• Check that the car kit is properly connected to the stereo input on

your car radio. See Select the installation option p. 21, or consult
with the technician who installed the car kit.

• Ensure that the car kit is set to the stereo mode. See Set the mono or

stereo mode p. 22.

The car radio is not muted when I answer a call or hear a driving
instruction from the Nokia Navigation Pack LD-2.
Ask the technician who installed the car kit to ensure that the mute line
is properly connected.